Refunds and cancellation Policy

At Swariya, we aim to make your wedding planning seamless. If you need to cancel or request a refund, this policy explains the process.

1. Refund Eligibility

Refunds are applicable in the following cases:

• Duplicate payments.

• Services not delivered due to Swariya’s fault.

• Venue/vendor cancellations caused by unforeseen circumstances.

Refunds do not apply to:

• Personalized wedding services (custom décor, photography packages, etc.).

• Vendor/venue cancellations made by the client outside allowed timeframes.

• Non-refundable booking deposits (clearly marked during checkout).

2. Cancellation Policy

• Client cancellations must be made in writing via email to support@swariya.com.

• Cancellations within 48 hours of booking are eligible for full refund (if service not delivered).

• After this period, refunds depend on vendor/venue policies.

3. Refund Timeline

• Approved refunds are processed within 7–10 business days via the original payment method.

• Delays may occur due to bank/third-party payment processors.

4. Rescheduling

Instead of cancelling, clients may request rescheduling (subject to venue/vendor availability).

5. Disputes

If you receive unsatisfactory service from a listed vendor, Swariya will assist in resolving disputes, but final responsibility lies with the vendor.rt@swariya.com